Refund Policy

Refund Policy

Thank you for shopping at ViralVibes. We aim to provide you with products and services of the highest quality, and your satisfaction is our top priority. If you are not entirely satisfied with your purchase, we're here to help.

Refund Eligibility

To be eligible for a refund, please note the following conditions:

  1. Products: We accept refund requests for products within [X days/weeks] from the date of delivery.

  2. Services: For services, refund eligibility will be determined on a case-by-case basis, depending on the nature and terms of the service. Please contact our customer support team for further assistance.

Non-Refundable Items

Certain items are non-refundable, including:

  • Downloadable digital products (e.g., software, eBooks) once the download link has been accessed.

Return Process

To initiate a refund, please follow these steps:

  1. Contact Us: Send an email to our customer support team at with your order number and a detailed explanation of the reason for your refund request.

  2. Wait for Approval: We will review your request and notify you of the approval or rejection of your refund within [X business days].

  3. Return Instructions: If your refund is approved for a physical product, we will provide you with instructions on how to return the item. Please make sure to follow these instructions carefully.

  4. Return the Item: Ship the item back to the address provided within [X days] of receiving return instructions. You will be responsible for the return shipping costs.

  5. Inspection and Processing: Once we receive the returned item, we will inspect it to ensure it meets our refund eligibility criteria. If approved, we will process the refund within [20 business days]. Refunds will be issued via the original payment method.

Late or Missing Refunds

If you haven't received your refund within the specified timeframe, please take the following steps:

  1. Check your bank or credit card account, as processing times may vary.

  2. Contact your payment provider if you do not see the refund in your account.

  3. If you have taken these steps and still have not received your refund, please contact our customer support team for assistance.

Contact Us

If you have any questions about our refund policy, or if you need assistance with a refund request, please contact our customer support team at We are here to assist you and ensure a smooth shopping experience.

Changes to this Policy

We reserve the right to modify or update this refund policy at any time. Any changes will be posted on this page.

Thank you for shopping with ViralVibes. Your satisfaction is important to us, and we appreciate your understanding of our refund policy.